Hello to all
I use chatgpt and dall-e on my website using a few wordpress plugins, and connecting my own api key. But today, unlike usual, I see the following errors; While no changes have been made to my account or site:
OpenAI returned empty response for this request. Please try again
The OpenAI key is invalid. Make sure you have entered the correct key.
I emphasize again that no changes have been made to the plugins or the server and my account is charged.
Welcome to the forum.
No emails from OpenAI? Can you access the Playground?
Can you try a new key and cancel the old one?
If your account is good, and you’ve tried a new key, I would reach out to the WordPress Plugin support … there’s been changes recently, and maybe they haven’t kept up?
Link to the WP plugin?
check this plugin name: ai-engine by: Jordy Meow
Here’s their support page…
Doesn’t appear to be anything reported yet, so it might be on your end?
You said you generated a new key then input that new key into the WP plugin configuration?
Yes, this is another error:
Got an unexpected response from OpenAI. Check your PHP Error Logs. (OpenAI)
If you know your API key is good, the only thing you can do is reach out the Plug-in developer for support. Good luck. Let us know how it goes.
I don’t think it’s a problem with the plugin. Because two new versions of this plugin were released today and I updated the plugin as well. Also, this plugin is one of several plugins that I am using and other plugins have the same problem.
Sounds like it’s your account or API key then.
Are the php logs giving any more info?
OpenAI returned empty response for this request. Please try again
The OpenAI key is invalid. Make sure you have entered the correct key.
This is an error message from the plug-in not OpenAI, I believe…
where to check the php logs?
which folder in file manager?
I have removed the payment method from my account, but my account is charged. Could this be the reason I’m getting the errors?
Likely… Why did you remove the payment method? It needs to be valid…
