Dear OpenAI Support Team
I hope this email finds you well. I recently noticed a change in ChatGPT’s capabilities regarding image processing. Specifically, it appears that ChatGPT can no longer view or process images uploaded by users. Additionally, features such as image format conversion (e.g., PNG to JPEG) seem to have been disabled.
I checked the OpenAI status page, which does not indicate any ongoing issues, and I have not seen any official announcements regarding this change. I would appreciate any clarification on the following points:
- **Is this a temporary issue or a permanent feature change?
- If this is intentional, could you provide more details on the reasoning behind it?
- **Will these functionalities be restored in the future, or should users consider alternative solutions?
This feature has been an essential part of my workflow, and I would appreciate any information on whether I should expect it to return.
Thank you for your time and assistance. I look forward to your response.
Best regards,
Katalin