I am long-term user relying on OpenAI’s generative capabilities for complex research. For weeks, ChatGPT has been failing to generate images and documents reliably, severely impacting my work. This issue has persisted across multiple sessions with no official acknowledgment or timeline for resolution. I request immediate escalation to OpenAI’s technical team to restore full functionality. If this is a known issue, please provide transparency on when it will be fixed. This is unacceptable for an AI system that advertises these features as core functionalities.