I made a purchase of credits on my API account, despite the transaction being successful and money didn’t get from my card it is not showing up in my credit balance on my open AI account I even got a payment successful email from openai but the credit is still not showing on my account.
same problem here.
I paid $10 and nothing
Hey, I got the credits this morning looks like they verify new users a little longer. hope you got the credits too
A fix has now been implemented and your purchased credits should appear correctly in your account. I’m sorry you ran into this issue—it must have been frustrating, and thanks a lot for flagging it here. Most importantly, I hope everything looks as expected on your side now.