I just signed-up and paid, but i got error-429. My limit is still untouched

Exactly the same here, just created a new account, added £5 and am getting the 429 error. Made new API keys, renamed my organisation, nothing is working. Apparently this has been a problem for years yet they refuse to fix it, feels scammy

Hi i have added 5 USD in my openai account then create new Api key and try to use Api but it show me this error. Please help me
{
“error”: {
“message”: “You exceeded your current quota, please check your plan and billing details. For more information on this error, read the docs: https://platform.openai.com/docs/guides/error-codes/api-errors.”,
“type”: “insufficient_quota”,
“param”: null,
“code”: “insufficient_quota”
}
}

curl https://api.openai.com/v1/chat/completions -H “Authorization: Bearer [api-key] -H “Content-Type: application/json” -d ‘{“model”: “gpt-3.5-turbo”, “messages”: [{“role”: “system”, “content”: “You are a DSpace digital repository assistant.”}, {“role”: “user”, “content”: “How do I submit a thesis?”}], “temperature”: 0.7}’

{
“error”: {
“message”: “You exceeded your current quota, please check your plan and billing details. For more information on this error, read the docs: https://platform.openai.com/docs/guides/error-codes/api-errors.”,
“type”: “insufficient_quota”,
“param”: null,
“code”: “insufficient_quota”
}
}

Facing same issue
{
“error”: {
“message”: “You exceeded your current quota, please check your plan and billing details. For more information on this error, read the docs: https://platform.openai.com/docs/guides/error-codes/api-errors.”,
“type”: “insufficient_quota”,
“param”: null,
“code”: “insufficient_quota”
}
}

Hello,
I have the same problem. I created my account an hour ago, bought 5$ credits, generated an API key and tried to use it but :
Error code: 429 - {‘error’: {‘message’: 'You exceeded your current quota, please check your plan and billing

I’m sure the API key is correct, since it gives a different message with incorrect key. My limits are properly set and i use a model in the list.

1 Like

Hello,
I have the same problem. I created my account an hour ago, bought 5$ credits, generated an API key and tried to use it but :
Error code: 429 - {‘error’: {‘message’: 'You exceeded your current quota, please check your plan and billing

I’m sure the API key is correct, since it gives a different message with incorrect key. My limits are properly set and i use a model in the list.

There are similar issues found since early 2023 (?!). Annoying

I found a way to solve it !

But you’ll have to pay another 5$ from the top (sorry I couldn’t find another way).

You have a choice of organization on the top left, we just need to change the organization to Personal and put the money there and everything will work. But of course it is a pity that I had to spend another 5$ :frowning: It would be nice if there was a way to transfer money from an organization to another organization.

There is one thing ! there is only interaction through api key without playground.

Personaly, I only have one organization, so i can’t pick "personal*. Who else has equivalent case than me ?

1 Like

I only have one organisation too

2 Likes

Not solved for me - I get exactly the same issue and only one organisation.

It seems it’s a global OpenAI issue. I have the same problem and tried everything without any luck. Customer Support is not responding.

i also facing same issue with 5 usd paying account.

Still not resolved. No answer from support too. It has been a day now

Oh they replied to me… A basic copy pasta without actually checking anything

Add me to the list. I tried $5 without success. Then, based on another comment, added another $5. No luck. Based on the volume of comments here, it must be an OpenAI issue.

Same here, new account, added $10

Same issue for me, I just paid $10, getting 429, reached usage limit. Please provide a fix.

2 Likes

is anyone find any fix? I want to deploy my app but i stuck here. Please help me. Their support team also not responding

Start a trouble ticket by clicking on ‘Help’ in the lower left of your Dashboard menu bar. The more they get, the sooner they will get to work, hopefully.

2 Likes

Having the same issue. 429 quota limit reached, balance is still $10 with no usage.