How to get unstuck from "Business verification is not complete"

Hi All,

The business is showing as verified and complete however I am unable to submit any app.

“Business verification is not complete. Please verify as a business before submitting.”

The Business verification status is currently shown as Approved.

Any ideas how to resolve?

I’ve tried deleting and resubmitting completely again without any success.

That’s definitely frustrating, @gary1001.

Since this appears to be account-specific, I’d recommend opening a support case by emailing support@openai.com. Once you receive a case number, share it to me.

- Avinash

Hi,

Case Number: 09428705

Thanks for sharing the case details.

I can see the case is actively being worked on, and the team will follow up with you directly through that support thread. Since it's now being handled there, I’m going to close out this topic.

- Avinash