How to delete community account?

Community
1

How can I delete my community account?
It wants me to write more but there really isn’t more to say.

3 Likes
2

With OpenAI there are different types of accounts

  • API - e.g. https://platform.openai.com/account/profile
    Note: There may be more specific variations on this for team members but I don’t know the details on those.
  • ChatGPT individual, e.g. ChatGPT Plus
  • ChatGPT business, e.g. ChatGPT Team or ChatGPT Enterprise

or

  • this Discourse forum

Which one do you mean?

3

I dont understand what you mean. This account here, the one you are replying to.
on community.openai.com

1 Like
4

But why would you want to leave us? We’ve tried to be helpful! :cry:

I believe it’s connected to your OpenAI account (if you have one), but I’m not 100% sure.

5

That would be the Discourse account.

You can not delete the account yourself. You need an admin to delete it. Even as a moderator I can not delete your account.

I will notify an admin but no promises. Don’t expect anything to happen for many days.

2 Likes
6

This has been more than a few weeks and my patience is running out.
I will send this mail to the support, maybe someone will finally react.
This is all EXTREMELY sus and I honestly think about just deleting my (OpenAI) account and bode them farewell. This is not acceptable behaviour for an enterprise that has such a focus on “safety”.

Subject: Request for Immediate Deletion of Community Forum Account and Associated Data

Dear OpenAI Support Team,

I am writing to formally request the immediate deletion of my community forum account and all associated data, including posts and personal information, in accordance with the General Data Protection Regulation (GDPR) (EU) 2016/679.

As an EU citizen, I am entitled to exercise my rights under the GDPR, specifically the right to erasure (Article 17). I believe that OpenAI is unlawfully storing my personal data without my explicit consent, and I am unable to find any option to delete my account and associated data on my own.

To comply with the GDPR, I request that you:

  1. Permanently delete my community forum account and all associated data, including but not limited to posts, comments, and any personal information.
  2. Confirm in writing that the deletion has been completed.
  3. Provide information on any third parties with whom my data has been shared and confirm that they have also deleted my data.

Please treat this request with the utmost urgency and ensure that it is completed within the statutory timeframe of one month as stipulated by the GDPR.

Failure to comply with this request will leave me with no option but to escalate the matter to the relevant data protection authorities.

Thank you for your prompt attention to this matter.

Yours sincerely,

7

You would have to make a GDPR “forget me” request through OpenAI’s privacy contact. From today’s privacy policy:

4. Your rights

Depending on location, individuals may have certain statutory rights in relation to their Personal Information. For example, you may have the right to:

  • Access your Personal Information and information relating to how it is processed.
  • Delete your Personal Information from our records.
  • Rectify or update your Personal Information.
  • Transfer your Personal Information to a third party (right to data portability).
  • Restrict how we process your Personal Information.
  • Withdraw your consent—where we rely on consent as the legal basis for processing at any time.
  • Object to how we process your Personal Information.
  • Lodge a complaint with your local data protection authority.

You can exercise some of these rights through your OpenAI account. If you are unable to exercise your rights through your account, please submit your request through privacy.openai.com(opens in a new window) or to dsar@openai.com.

Then they pick a button that deletes none of your posts and is fully compliant. Discourse:

3.4 Implement the Right to Erasure

Article 17 of the GDPR is about the Right to Erasure.

The data subject shall have the right to obtain from the controller the erasure of personal data concerning him or her without undue delay and the controller shall have the obligation to erase personal data without undue delay

That means that a user can request to delete their personal data. Luckily this means that you do not have to actually delete the user, or the posts they have made. That would have a serious impact on your forum.

Instead of deleting the user, you can anonymize them: you will be decoupling and removing their personal details like e-mail address and full name, but their user will be intact. It will act as a placeholder for all their posts and there is a unique number at the end of their name so you will not be getting confused when you’re reading a topic that contains multiple anonymized users.

You can find the anonymize button on the bottom of the user profile page in the Discourse Admin panel.

anonymize

It will ask you again and then it will throw away all identifying data.

anon_popup

You are talking into the wind on the developer forum, where you freely submitted information and are now might desire contextual loss for all those who contributed to your personal knowledge and created content for others.

8

Got an answer from the support:

We understand your concern about the inability to delete posts or your account on community.openai.com , and we sincerely apologize for any inconvenience this may have caused. At this time, we do not have the feature available to anonymize accounts within the forum. We recognize the importance of having greater flexibility and control over your account and will certainly take this feedback into account as we continue to enhance our platform.

So the official answer is NO to all of the above mentioned points.