hello my account has been deleted

Dear ChatGPT customer,

You are receiving this email because we have identified suspicious
activity on your account. To protect our platform, we have refunded and
canceled your subscription. You will no longer have access to ChatGPT
Plus service.

We take fraud prevention very seriously, and we want to ensure that our
platform remains a safe and secure place for all our customers. If you
believe that this action has been taken in error, we invite you to
submit an appeal to have your account reinstated. Please visit

Thanks for your understanding.

The OpenAI Team

What does that mean, and where is my account?
i don’t understand why there is important information in chat

Hi and welcome to the Developer Forum!

Firstly, the developer forum is unable to assist with account issues, but I can tell you that the email is to inform you that you have broken some aspect of the Terms of Service and your account has been closed. As is mentioned in the email if you think this is in error you should use the support bot in the bottom right corner of help.openai.com to explaine why you think this is the case.

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