How to customize our chatbot's with our business context and knowledge base?

We have a property listing app integrated with Chatbot that have used “chat_gpt_flutter” package which is based fully on ChatGPT.

I am here seeking guidance on how to effectively customize our chatbot’s with our business context and knowledge base to ensure its responses consistently align with our specific business goals and objectives.

Could you please provide best practices or strategies for optimizing the chatbot’s understanding of our company’s context and desired outcomes?

I would check out assistants you can customize them for your use cases and you can easily upload company documents to it.