How to contact billing / accounting?


Tried every way on the OpenAI website and I cannot find a way to contact support about billing.
We bought ChatGPT Teams because I was hoping it would be the right plan for our use case but it isn’t.
I don’t understand in which world they tough it would be ok for a “member” to be able to invite Teams members that get charged even without any admin or Owner approval. Sounds crazy to me…

We would like a refund and get back to ChatGPT+ but we cannot find a way to contact support to ask this.

Can someone help ?

Thanks !

1 Like

Hey there! We just ran into the same issue about the lack of invitation protection with Teams.

Do you have any updates on this? I think we need to request a refund as well unless the invitation protection feature is imminent.

I’ve created a new topic about it here.