**How OpenAI Support Invents Its Own Billing Rules**

[_j]

This OP pasted to multiple places about misunderstandings. Which I clarified to end one topic.

@_j

The concern in this topic is about those who had been transitioned from monthly billings accounts to requiring prepay. If that switch happened March 15, lets say, then the account may have accrued a $50 positive balance owing that would be billed in April. And it still would be billed in April, the purchase of prepay credits would not reduce or terminate that prior billing, it would only pay for future use.