How do I increase rate limits when I've been given openai credits?

Hello everyone, I was wondering if I could just buy credits to move me up in Tiers? Because I’m on the free tier due to the fact we have openai credits that we received for being a startup. However, the rate limits are really impacting us, is there a way to get into the higher tiers by purchasing the credits even if we have some already?

Thanks in advance.

Welcome to the community!

Unfortunately, the system looks at actual money spent. Your best bet is to reach out to support, or to prepay some credits to get you into the tier your want. :frowning:

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Hey, what you should do is request a rate limit increase. As a Microsoft Starter member, you should have already gotten a rate limit increase, but sometimes it messes up.

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Thank you @grandell1234, much appreciated.

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