So, who to contact or where to find the receipt/invoice from the ChatGPT Plus accounts after a merging to Teams-account is done? :grimacing:

Ditto. I’ve upgraded and urgently need my January receipt for my old ChatGPT Plus account. Thanks in advance for addressing this problem quickly.

Great to hear I wasn’t alone with this issue. Did you find any solution for this?

I am also having troubles with this issue in terms of payment processing. Does OpenAI have no contact address about payment?

Same here - can we please get an answer on this as my accounts department is chasing me :wink:

Same here – does anyone have a solution for this?

Finally found it! Go here: chat . openai . com/ # pricing (remove the spaces) Then click on “Manage my subscription”. You’ll see your payment history, there. [image]

Well I’ve clicked the same link and it only shows the PLUS-receipt from april. During May I upgraded to Teams on a monthly basis. 60 USD has been withdrawn from my credit card but no reciept can be found. What do I do as I need the reciept for accounting purposes.

[image] trevanh: Then click on “Manage my subscription”. There is no “Manage my subscription” @ https://openai.com/chatgpt/pricing/ Boo Hiss Does someone Actually know How to get to “Manage my subscription” ?

This is where all the invoices are located. Go to My Plan/ Manage my subscription. “My plan” is at top right, “Manage my subscription” is at left bottom at the page of “Upgrade your plan”. [1]

See my post. I have attached a pic.

How do I get a receipt from ChatGPT Plus account after merging to Team?

ChatGPT

mamilarsson October 15, 2024, 8:43pm 15

The “manage my account” link only links to the main chat gee pee tee dot com

So this link doesn’t get me to a “manage” page at all.

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How do I get a receipt from ChatGPT Plus account after merging to Team?

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