So, who to contact or where to find the receipt/invoice from the ChatGPT Plus accounts after a merging to Teams-account is done? 
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Ditto. Iâve upgraded and urgently need my January receipt for my old ChatGPT Plus account. Thanks in advance for addressing this problem quickly.
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Great to hear I wasnât alone with this issue. Did you find any solution for this?
I am also having troubles with this issue in terms of payment processing.
Does OpenAI have no contact address about payment?
Same here - can we please get an answer on this as my accounts department is chasing me 
Same here â does anyone have a solution for this?
Finally found it!
Go here: chat . openai . com/ # pricing (remove the spaces)
Then click on âManage my subscriptionâ.
Youâll see your payment history, there.
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Well Iâve clicked the same link and it only shows the PLUS-receipt from april. During May I upgraded to Teams on a monthly basis.
60 USD has been withdrawn from my credit card but no reciept can be found.
What do I do as I need the reciept for accounting purposes.
There is no âManage my subscriptionâ @ https://openai.com/chatgpt/pricing/
Boo Hiss
Does someone Actually know How to get to âManage my subscriptionâ ?
This is where all the invoices are located.
Go to My Plan/ Manage my subscription.
âMy planâ is at top right, âManage my subscriptionâ is at left bottom at the page of âUpgrade your planâ.
See my post. I have attached a pic.
Thank you for your response :
Following your suggestion but there is no place where it says my plan there used to be my name at left bottom of page chat gpt.com but no longer it just says upgrade plan and when I click on upgrade plan it says sends me to a page that has three options free , plus , and team. When I click on billing it sends me to
account login and billing if I click on how can I contact sales it says
GPT Enterprise Jeep
API Enterprise
contracts discount related articles how can I access gpt4 gpt4 turbo and gpt40
blah , blah blah . In other words I am unable to get any kind of billing help .
Is there a phone number for sales ?
Your image shows only TWO options Plus and team .
New thought: here is a clue .
the fact that it shows me THREE upgrade options ,
Does that mean that I have no plan ?
Iâm afraid I am stuck in a Labyrinth of loop de loop and no answers.
The main thing I want to know is
???What Plan am I on???
Please someone help!!!
This is the email I keep sending to openai.com
But I get No Response .
Hello ;
I have emailed dsar@openai.com, support@openai.com
4 times so far . But I get no response .
So Iâll add privacy@openai.com to the mix & see
what happens .
I pay $20 per month for what I think is Chatgpt-4 .
In other words , I am confused as to what version
I actually have . I must have one because there is
no MyPlan in lower left corner of page , and instead
there is a âUpgrade planâ .
Main Question:
What Plan do I now have now ?
And if I have a plan and I Upgrade to GPT PLUS ,
can you folks just apply the $20/mo to new plan ?
In other words Donât double Bill me .
I am hearing that GPT Plus is so much better .
How can I switch my subscription to GPT Plus .
Thank you ,
Vern Mars
PS: Your documentation is so poor , I end up looping
around and around and around and NEVER getting answers .
Your Docs say âlook in lower left corner of screenâ
or âLook for a Bubble hereâ BUT there is no bubble .
Why canât you sic your âAI Powerâ on keeping your Docs
Updated and accurate .
Vern Mars
â âAll things in moderation , except for love and forgiveness.â vm
Hello!
If anyone is still interested, you can access the previous billing invoices by going to âmanage my accountâ (see attached image)
on the last invoice sent to your email by OpenAI - this should include the invoice for the refund, too.
Or try to go to this [website](https:// pay.openai .com/p/login/9AQ00E6P7cZ59PidQQ?referer=invoice_refund) (the URL when you click the manage my account).
I hope this helps.
The âmanage my accountâ link only links to the main chat gee pee tee dot com
So this link doesnât get me to a âmanageâ page at all.
This is obviously still not working and there seems to be zero possibilities of contacting OpenAI about it. The situation is absolutely rediculous. Do we need to cancel the Team subscription for the entire company? Or am I supposed to pay for the company account with private money? Fix this!
One easy way to fix this for the future is to actually send out pdf receipts whenever thereâs been a payment, such as montly or annual. Just do it!
1 Like
Did anyone find a solution to this? It seems the original thread topic was diverted. But coming back to the original, has anyone found a way to access the billing history, before a personal account is merged with a team account?