Hello, I am unable to retrieve the invoice for my ChatGPT subscription this month. It usually works. Could you help me? Thank you.
Hi there and welcome to the Forum!
What specific issue are you facing?
Open ChatGPT, from Top Right click âMy Planâ, then click on âManage my subscriptionâ. Then Scroll down to âInvoice historyâ and select the month for which you want to download the Invoice and then click either âDownload Invoiceâ or âDownload receiptâ.
If you know this, please share the details of the issue.
Hi
I was completely unable to go further
Is is anyhow related to the fact that I started to receive the invoice via Google Play?
If you open it up on desktop there will be a text link saying âmanage my subscriptionâ at the very bottom of the âplan-boxâ
Hello I am havign issues opening an old invoice I have 2 in my billing history but the platform doesnt allow me to open the second. If I click on the box its not working
I would never have spotted that if it wasnât for this post.
Would be good if it was a bit more obvious!
Thank you so much, Bro!
Jai Shree Ram!
Hi, I have a free account now but I used to have a paid one but I donât have the âMy Planâ or âManage My Subscriptionâ link discussed in this thread. How do I get my old invoices?
I have the same problem. I canât get my old invoices.
FYI, I got the email to renew plan from OpenAI, click the button showing the list of historical transactions for the ChatGPT Plus.
Hacky method but it works to get old invoices:
Step 1: Click on email.
Step 2: Download from stripe page
I have the same problem. I am unable to see my invoices and tried all the above recommendations with 0 results.
@Zzibu
Welcome to the community!
Can you try the method in following topic:
Those instructions from Mr Friday just dont work. There is no âMyPlanâ. It is a terrible waste of time to have to hunt around just to get a monthly invoice which has not been received.
quoting my post which was 4 months ago? Goto ChatGPT > View Plans (bottom left) > Under your plan which you pay for, click â Manage my subscriptionâ. > go down and youâll see Invoice history. You can download any invoice from there.
I would recommend to look around before posting false statements.
MR Fridayâs instructions work well. Thank you. I maintain invoices should be easy to find from a vendor site and these invoices are not easy to find. Vendors have a responsibility to make their invoices easily accessible in my view and software designers need to give higher priority to making Invoice buttons obvious and not dependent on following through a string of instructions in small type tucked away in a succession of web pages.
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