GPTs unable to read and process PDFs in messages anymore

Hello Boss :grinning:,

This is part of an email I sent earlier to the OpenAI team, in which we organized several issues and captured screenshots for each of them. We also recorded a video using NVIDIA’s screen recording software. In the process, we discovered that OpenAI had replaced the models for some Plus users who were experiencing issues. You can refer to the video link and images I have provided to understand the situation.

Although it is unclear whether this is intentional on OpenAI’s part, this negative issue has persisted for over a week, and they have yet to provide any explanation. Of course, I do not wish to make any accusations against OpenAI, but the lack of any explanation thus far is concerning.

video:bug explanation video.mp4 - Google Drive