GPTs suddenly can't access Knowledge Base

GPT builders
1

I had just created and tested a new GPT with like a 10 mb knowledgebase of word documents. I tested it out for awhile and it was working great. I went to share it with a coworker and when he started to use it, the GPT no longer worked and was saying it couldn’t find the answers it easily found for me hours before. If i upload the file in my direct chat it can still give me the answers it is only when the file is in the GPT knowledgebase.

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