GPT Can't be published because of 'name', irrespective of the name

I am trying to build a bot for a customer, and I get the error “Your GPT can’t be shared publicly because it violates our Usage Policies: Name”.

While the name did include a brand reference (the client), changing it did not help. Trying to change the name to even “Demo: temp” and then publishing it (unlisted) gives the same error.

What could be going on?

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Hi, welcome back!

This is not an issue and not a new thing.
It is policy of OpenAI.

You can read on this page the topic “GPTs

https://openai.com/brand/

When you create a GPT as public, you see a warning. But, you can appeal. If you have an official permission from the owner of brand, you can provide your proof to OpenAI team.

Thank you - and yes, I understand the guideline, but a few points to note:

  • It does not allow me to publish the GPT even after I change its name to something completely different. It appears the only way to get around it is to re-create it from scratch and ensure the offending word is not in the name ever.
  • I do not get the “Appeal” button
  • I had a previous bot where the name (which is an English language word as well) showed up, but it was fine. It seems to be very nondeterministic (probably relies on a GPT underneath…)

Once blocked, you often will get no retries to experiment with and slip something by on that GPT ID.

Try pasting your context instructions into a new one.

Thanks; that’s what I ended up doing, and that seems to be OK at least for the time being.

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