I had PLUS, and the payment failed because of wrong CC. The ChatGPT switched to FREE. I then entered in my invoices, payed it, it says OK, but still in FREE not PLUS
We are reaching +100 msgs and still no one from OpenAI showed up
lo mismo en Paraguay, desde hace 2 días
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Yup, can’t even access my account on the platform or use ChatGPT at all.
Brutal to see that status page completely green as well…
same here…gpt-4 doesn’t work now for more than 48h…!!
Just passed this along to the team, will follow up when I know more. In general, this forum is for developers building with our API, if you have ChatGPT issues, please get in touch with our support team via https://help.openai.com.
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Same problem. Further up:
This seems unlikely, but isn’t impossible. Perhaps they asked ChatGPT to help fix the errors, and something went wrong with the new build? 
Oh well. Thanks @logankilpatrick. I believe many users have tried this link, but it’s worth another shot
I’ve written, but there is no response. We don’t even know How long it will take and there is no official announcement or something else. So that’s why we are trying to get information from each other.
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Same, I’ve written, but no response yet.
Problem is I can’t actually talk to them at this help page, it’s just a generic FAQ
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Same here. Can’t use 3.5 either now 
Finally… Thanks for accepting give to us the our paid services…
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I can’t talk to anyone about the issue, it’s just a bot.
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Our systems are a bit busy at the moment,
please take a break and try again soon.
Hopefully they’re fixing right now.
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Hi logan, your support team is not that great regarding the ChatGPT issues. Hence why everyone seems to have started posted on the forums.
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Managed to log back in but ChatGPT-4 is still in pause mode.
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Thank you! As you see we all tried reaching support via the link, the problem being there is no response. I think well all appreciate some sort of official update on the issue.
Hi, the link you provided does not include any way of contacting with support. I tried it multiple times I either have no way of messaging support at all or I’m allowed to send 3 different prewritten messages to a chatbot which is obviously unable to solve the issue. So I’m guessing this is partly the reason this major malfunction went unnoticed, because at the same time we have trouble with gpt-4 and the support chat.
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