I have a Plus account and today got notified about
Your library is full. New files can’t be added until you free up space or upgrade for more storage.
I’ve deleted all files,images, I even have emptied the trashbin, but its said my storage is still full.
I’ve logged out of my account from the browser (tried it using Opera and Chrome), cleared cache the browser, but the problem persists.And I’ve already submitted a support ticket. What should I do now?
I had this a while ago, they had fix the indexing of the storage page ( your-library-is-full-new-files-cant-be-added-until-you-free-up-space-or-upgrade-for-more-storage/1380882).
However, just now between one hour to the other my storage usage became from about 14gb to 40.2gb with no explanation at all.
I have already open a bug ticket regarding this issue and am trying to delete again everything there is that can be deleted, however, it is taking >5 minutes per file to be deleted on the interface.
For the last 40 minutes it has beed deleted only 14 files from 317. I estimate that these 317 files will free up to 12gb, not nearly enought to use the tool, and about what I was with in use for real.
There is no way to know what happen that from one prompt to another the space that was in used more than double.
