Library storage and quota / index mismatch

ChatGPT Bugs
1

  1. Open Library.

  2. Nothing is shown, all empty

  3. Open Settings → Storage.

  4. Shows some storage is used

  5. Open composer → Add from library.

  6. Sees historical files listed but unselectable. (Greyed out)

Screenshot 2026-05-13 at 5.37.39 PM
Screenshot 2026-05-13 at 5.37.39 PM4102×2054 211 KB

At this rate, my storage limit will be used up and unable to delete things.

2

Hey @Mandalorian1234, this isn't ideal, agreed.

I'd recommend BTS first (clear cookies) & open a support case and let me know the case number.

- Avinash

4

I did open a support case in hopes of fixing this issue. However, non of the suggestions worked.

Here is the Case number: 08852109

5

Thanks for sharing & this does look like a bug, and it’s been routed to engineering for investigation.

Since you still have available storage, you should be fine to keep using it normally for now while they look into the underlying issue.

- Avinash