Hello, and good day.
I get an error message after having inserted my credit card detail. It seem that it is not able to process my payment.
Is this a temporary bug?
Thank you for your asnwer.
Agnes
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I’ve experienced something similar last week.
Try separating the steps, i.e. first update your payment details first under https://platform.openai.com/settings/organization/billing/payment-methods. Once the new payment method has been successfully saved, proceed to add the funds.
It seems that currently there is some bug that prevents users from adding a new payment method and the new credits in a single step.
Thank you for your answer.
I have ben able to saved the billing method I was selected, cleaning up caches, and refreshing browser. That helped.
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Did you get it straightened out?