Duplicate plugins published to store

[kristy]

I have a plugin published to the store called “Game Box”. I re-submitted it today because of changes made to the manifest, schema, and endpoint. That got approved very quickly (very happy for that!) but now there seems to be two instances of my plugin in the store. See screenshot:

How do I remove the old version? Ideally I’d like users who’ve already installed the plugin to be able to continue using it without having to re-install it, but they do need to be using the updated version and new endpoint.

Thanks for the help! Please let me know if there are any other details I can provide to help troubleshoot.

[EricGT]

See:

How to remove multiple instances of Plugin

Hi, Recently the new version of my plugin was approved on the store, but the previous one is already present and now we got two instance up and running and my server is getting response from both and causing problem. So if anyone knows how to remove them please provide any solution. @logankilpatrick Can you check this issue ? [image]

Resubmitted plugin. OpenAI duplicated it on the store

I recently switched my host, so I needed to resubmit the plugin. I went through the process about a week ago, simple enough. However, instead of taking down the old version, the plugin search now lists 2 duplicate plugins. [image] Anyone know how to deal with this? I want users to use the latest and greatest. I’ve tried “outdating” the old plugin’s manifest, so OpenAI will take it down automatically. However, as far as I can tell, there’s no way to uninstall it from users’ accounts once inst…

[kristy]

Thanks for the links!

Seems like the old listing should automatically be removed if the manifest is updated. That unfortunately did not work for me, or at least it hasn’t yet. Anyone know what the SLA typically is on that?