Dear Sam - I can't log into ChatGPT. Signed - Everyone with a Google Account

ChatGPT Bugs
42

@joe6 Thank you again bro. This worked.

  1. Type in the address bar:
    chrome://flags/#enable-quic
  2. Disable Experimental QUIC protocol
  3. Restart chrome and try to login again
2 Likes
43

same here. 3rd day. tried all methods

44

clear cache, browsing history, changed browsers, incognito = 0

45

I have always admired ChatGPT, even when compared to Gemini but lately it has disappointed me in it’s overall performance.

I have been facing issue while logging in to ChatGPT. It feels like I haven’t opened it from ages. Whenever I click on my Goggle Account to sign in, the page turns into a blank white canvas and keeps buffering. I have tried different browsers, even deleted my browsing history, cache, cookies etc and whatever I could find on the internet. I have read other posts as well where people faced the same issues but OpenAI is not doing anything.

46

Thanks so much Joe! This worked for me!

47

Thanks worked for me. Would never thought that thats a problem.

48

Same issue here. Been happening for days. Who do we reach out to at this point?

1 Like
49

100% still without a doubt not remotely been fixed, changed, or from the looks of it, even remembered by the team. I mean, its only the most harmful conceivable bug in existence causing no single human the ability to use the only product the company sells…whats another 96hrs/4-full-days gonna do to a company like that? psh

50

It worked for me. How does someone even know how to do that?

51

SOLUTION FOR ME:

Go to chrome://flags/#enable-quic

Go to “Experimental QUIC protocol” change drop down from default to disabled.

I don’t know if this is a temporary fix but it worked.

1 Like
52

So much love for you bro it worked finally thank you so much

53

I spent billions of dollars on a site where users cannot log in, there is no password change and I cannot log in with Google Chrome right now, I also bought a pro account… Keep going like this, I think your competitors will move faster than you.

54

This did not work for me. Tried on two different machines. Any other ideas? Much appreciated :+1:

55

Awesome! Confirming this worked for me as well. Thank’s Joe!

56

I have been using chrome, and noticed it was not signing me in.
I switched over to firefox to do the following, but it may work in chrome as well.
Click the option to purchase Pro.
As you proceed you will notice an opportunity to sign in.
I was then able to sign in.
And I notice the top right ‘Go Pro’ nag, has gone.

57

I asked Chatgpt what to do, and here’s what it said:
The “Something went wrong while getting your ‘SSO’ info” message usually indicates an issue related to cookies, cache, or browser extensions interfering with the login process. Here’s how you can troubleshoot it:

1. Clear Your Browser’s Cache and Cookies

  • Sometimes, corrupted cache or cookies can cause issues with logging in. Here’s how to clear them:
    • Safari:
      • Go to Safari > Preferences > Privacy > Manage Website Data…
      • Search for OpenAI or ChatGPT and remove the related data.
    • Chrome:
      • Go to Settings > Privacy and Security > Clear Browsing Data
      • Choose “Cookies and other site data” and “Cached images and files,” then clear the data.

2. Disable Extensions Temporarily

  • Browser extensions might be blocking some scripts or cookies. Try disabling them:
    • Safari: Safari > Preferences > Extensions and uncheck the boxes.
    • Chrome: chrome://extensions/ and toggle them off.

3. Try Another Browser

  • If the issue persists, see if logging in works on another browser like Chrome, Firefox, or Edge. This can help determine if the problem is specific to one browser.

4. Update Your Browser

  • Ensure your browser is up-to-date, as older versions might not support all website functionalities.

5. Check for System Updates

  • Occasionally, system updates on your Mac might cause temporary issues with web services. Make sure your macOS is up-to-date.

6. Log in Through a Different Network

  • If possible, try logging in using a different Wi-Fi network or even a mobile hotspot to see if the issue is network-related.

7. Contact Support

  • If none of the above work, it might be worth reaching out to OpenAI’s support team for assistance. They may have more specific troubleshooting steps or insights into this error.

–>> For me, I found that it was another AI extension (MaxAI) that I had enabled on Chrome that was interfering. Once I turned it off, I had no problem. (I told chatgpt all my extensions and it told me which ones were likely to cause an issue, so I experimented with turning them on and off.)

Good luck!

58

My Chat GPT not connected with Google Account

59

use it in google chrome. in edge and some browser, it is not working but when i open it in chrome, it works fine

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