Custom GPT icon is suddenly broken, corrupt and disappeared


I have created a custom GPT and provided (a DALL-E created) image file as icon for the GPT. The file can be uploaded and applied as icon for my GPT without any errors. When calling the GPT in different browsers and different clients afterward, it looks fine for some time.

But then, usually within a time frame of 10 to 30 minutes, the icon suddenly disappears. Instead, there is a kind of broken or empty icon symbol shown for the GPT:


I have tried this with different icon sizes (from bigger sizes to smaller ones like 512x512, 256x256, 128x128 and even 100x100 pixels with a file size below 20kb).

It makes not difference wether the file of type PNG or JPG.

I have also tested this behavior with different browsers, clearing cache and whatever.

Even in the official OpenAI ChatGPT App, the icon (that was there before) disappears after some time and is suddenly empty.

Does anyone has faced the same issue? What could be the reason for it? Any clue how to fix that?

Would really appriciate your help and support with this issue in order to solve it. Thanks a lot!

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