Either through direct upload or via the builder. Disabled all content blockers, but the UI just times out. No error thrown.
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I also meet the same problem.
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Any official update on this? Still canât change/add the logo, even when starting over.
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I am able to get around this by asking create tab to upload this image as AI's avatar
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Yes, the create + upload works:
SELECT THE âCREATEâ TAB
DROP IN AN IMAGE TO THE CHAT
ChatGPT: It seems youâve uploaded an image. How would you like to proceed with this? If youâre looking to update the profile picture of the GPT, I can assist you with that.
User: update my GPT image please
ChatGPT
The profile picture of the GPT has been updated successfully. If thereâs anything else youâd like to modify or any assistance you need with the GPT, feel free to let me know!
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I did that but the image disappears after a certain amount of time (I think a couple hours?) if I do it that way. Now my logo is just the default image that appears when an image url is invalid.
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I have the same Problem. it had been updated with the new picture, but when i go to the user interface i doesnt appear.
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Issue still is there. I tried jpg en png in different file sizes. I can upload and set the logo succesfully, but every time the logo shows a 404-error after a couple of hours.
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I had this problem for a while now. I then choose another browser (chrome instead of safari) and changed the image from png to jpg. Then I used the upload function of the logo, which was only working in chrome for me.
Since that, my GPT has a logo.
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Are you on Desktop or mobile? e.g. On my iPhone, safari browser, never worked
Same issue here, the logo is broken⌠tried so many workarounds but the problem seems to keep happening even on a new plus account⌠any ideas how to overcome this issue?
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Doesnât seem to work on Safari, have to use Chrome to change the image once itâs set.
Using Chrome 
Still having issue with uploading a logoâŚ
This was a very helpful. Thank you very much.
Having the same issue, the crazy thing is it worked fine even 30 days ago, never had the problem before and now it wonât allow me to upload a custom logo on any of the GPTs weâve created in the last month. Tried different browsers, nothing. Seems like such a simple thing.
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Feels like the end of the year problem lol
Nov 2025, here we are again!
Ugh, I had the same issue last week, it is definitely a weird bug and super frustrating when you want to launch. I tried clearing the cache, using incognito, and switching browsers, and what finally seemed to work was uploading a much smaller PNG file and then waiting about twenty minutes before hitting the final publish button. Are you using a large file size, and what browser are you on? I wonder if the interface is a little sensitive to the file size or if there is just a huge caching delay on their end.
I get this error when I try your workaround: âSomething went wrong updating your GPTâs profile picture.â
Have you seen the workaround from this topic?
I hope this helps!
Edit: the same workaround is also mentioned in this exact same topic.
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I edited the prompt. it works.
add this image as my gpt logo and make it persistent.
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