Today I’ve lost ALL of my custom GPTs.
No one other than me has access to my account, none of my employees see the custom GPTs I’ve built.
What is going on @OpenAI_Support ?
I’ve recently seen that have 30 people out of 28 seats in our business plan could OpenAI have canceled our membership because of that ?
I can create new custom GPTs either I get Internal Server Error
Hey @Philippe_Plourde, let’s narrow this down a bit before assuming anything was deleted.
A few things to check:
- Are you in the correct workspace (bottom-left workspace switcher)?
- Are these only the GPTs you personally created, or are all GPTs across the workspace missing?
- Have you tried basic troubleshooting (log out/in, hard refresh, different browser)?
Also:
- Can you access any of the missing GPTs directly from old chat history links/URLs, or are those failing too?
- When you try to create a new GPT and get the “Internal Server Error,” could you share a screenshot of that screen?
If this turns out to be affecting only a specific GPT, then Support would need to review that directly. But if it’s workspace-wide, the details above will help determine what’s going on. Let me know what you find.