Hello OpenAI Team and Community,
I hope you’re doing well.
I recently subscribed to the ChatGPT Plus plan ($20/month) specifically because I was interested in accessing the Sora video generation feature. Unfortunately, after subscribing, I was unable to access Sora at all, even though my payment was successfully processed.
A few days later, I was finally able to log in, but I was surprised and disappointed to receive the following message when trying to generate a video:
“Video generation is temporarily disabled for new accounts.”
This limitation was not mentioned anywhere during the upgrade process, nor was I warned about it before subscribing. I feel quite misled, and I’m very concerned and disappointed.
Could you please clarify the following:
- When will Sora video generation be enabled for new accounts?
- Will this feature be available for me soon?
Thank you for your time and support. I look forward to your response.
Best regards,