ChatGPT's inability to read Excel files

I’m in the exact same situation.

Having the same problem.
XLS and CSV files not recognized for over a month!
Does anyone have a successful experience with XLS analysis these days?

I’ve tried to connect with support, but there’s only an AI assistant… Is there a way to talk to a human on this?

Hey there!
Have you eventually fixed that?

I just used normal ChatGPT not the Data Analyst and it worked for me now. Read the excel spreadsheet like it did before in Data Analyst