after i signed up for the 20 dollar plan. I only get the something went wrong error. Why can’t I use this after paying? very sketchy and disappointing
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Try clearing browser cache. Welcome to the forum 
is there a best way to get in touch with support? I just got a message saying it will take three days to get back to me
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Hello welcome to the forum @tglinkhub ! We all play on. AI/GPT. We can all ask it questions. Please 
if you must use a generation use links too. GPT4o can search internet and this forum. 
Example generation… with links to suggested pages
Experiencing issues with ChatGPT after upgrading to the Plus subscription is a known concern among users. Common problems include the service not recognizing the subscription or access to premium features being restricted. These issues are often due to system glitches or account synchronization delays.
Recommended Steps to Address the Issue:
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Log Out and Log Back In: This can refresh your account status and may resolve the problem.
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Clear Browser Cache and Cookies: Accumulated data can interfere with website functionality. Clearing your browser’s cache and cookies might help.
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Try a Different Browser or Device: Switching to another browser or device can determine if the issue is browser-specific.
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Check OpenAI’s Status Page: Visit OpenAI’s Status Page to see if there are any ongoing service disruptions.
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Contact OpenAI Support: If the above steps don’t resolve the issue, reach out to OpenAI’s support team through the OpenAI Help Center.
For more detailed troubleshooting steps, refer to this guide:
If the problem persists, contacting OpenAI’s support is advisable to ensure your subscription benefits are fully accessible.
Also:
Try this use a mobile use incognito mode on a mobile and see if you can log in there.
