I think a few days ago I noticed this but ChatGPT can not save memories or use memories in chats. It’s weirdly inconsistent and it did use some information from the memory in one chat yesterday (remembered the names of my cats) but overall for the last few days it hasn’t been saving anything to memory, not automatically or even with me prompting it. it says stuff like “the memory hasn’t been turned on for this chat.” I’m not in a temporary chat nor have I turned off the memory function but both the Memory and “Reference Chat History” hasn’t been working for me for a while. And the weirdest part about this is that I can’t find anything about this topic on the internet, hours of searching and I only found 3 discussions about this that aren’t 4 months old or older. 2 of them were on reddit and barely over 9-10 upvotes.
This is a really big problem for me because I used the memory function very often in my work and not finding anything about this problem has been very frustrating to say the least.
It happened to me too. It lasted a few days and then randomly came back. Very annoying but while it was broken, I was switching to o4-mini-high whenever I needed to save a memory. That model was working for some reason!
I’m experiencing the same issue. I noticed that the memories weren’t updating, and that chat has not been able to access any saved memories (which are still showing in the memory setting). I prompted chat to describe the issue in its own words:
From the assistant’s perspective, here is what I’m observing:
Although the user’s account settings indicate that memory is enabled (Settings → Personalization → Memory = On), the current session behaves entirely statelessly. I have no access to any previously stored user-specific data, preferences, or facts beyond what is provided within the current conversation context.
More concretely:
I do not retrieve or apply any stored memory objects at session start.
I do not persist any information at session end.
I do not surface memory cards or ask for confirmation when encountering “memorable” user-provided facts.
There are no observable write or read operations to memory during the session.
From my point of view, memory APIs appear disabled at the application layer despite the UI exposing the setting as active to the user. This is functionally equivalent to operating in full stateless mode regardless of user configuration.
It would be helpful to confirm whether the memory backend is currently disabled for all users, or if requests from this account/session are failing silently.
I’ve been noticing the same thing lately and honestly thought I was going crazy. Some chats seem to remember stuff for a bit, and then it just stops. I couldn’t find anyone else discussing this…
I’m a heavy user of the memory feature and hate how it’s such a black box. We can’t see what it’s storing or control how it uses context. The lack of visibility makes it so unreliable.
Curious have you tried switching browsers or logging out and back in? That didn’t work for me, but I’m wondering if others have seen anything similar.
Lately I’ve just been saving important context in a separate doc and copy pasting when needed (not ideal at all). Wondering if there’s a workaround you’ve come across? Would really appreciate a response since I’m loosing my mind right now
This issue has been happening since thursday, from what i’ve known, the issue will happen when you done editing message, and it acts like the pre message also bleeding in into the new edited message, and also the moment i left the chat or refresh it, it was already there the edited message got inline and pushed down into the main conversation. Any edited message gets fully committed into the main conversation thread, even if you reload or revisit the chat later.
The editable window doesn’t stay separate—once you leave or refresh, your edit is treated as the new “official” message.
This happens in every version (mobile app, browser, etc.) across all users, so it’s not a glitch (maybe a feature or maybe a bug, i don’t know) on your side.
This is a developer community: a space for developers building apps with OpenAI APIs and tools to have technical discussions with other developers. The ChatGPT team doesn’t monitor this forum.
Hallo,
Ja dieses Problem habe ich auch. Ich bin ein Plusnutzer und habe das selbe Problem. Es ist grauenhaft, weil es an Microsofts Ki erinnert. Bis jetzt habe ich ChatGPT immer geliebt und hoffe OpenAI arbeitet an dem Problem.
Seit gestern erinnert sich ChatGPT nicht mehr an das, was ich die letzten Chats über mit ihm besprochenen habe. Es ist auch für mich ein sehr großes Problem, da ich auf die Erinnerungsfunktion Chat übergreifend angewiesen bin.
I’m experiencing this right now, too. Has the issue been resolved for you guys? This was what I sent to the help email:
My ChatGPT Plus account cannot access saved memories past about 12,000–15,000 tokens in the chat window. I tested this by pasting large texts in increments and asking questions that should be answerable from my saved memories, but it failed after around 12,000-15,000 tokens.
To check if this is a general limit, I tried the same test on a free account. That account could access saved memories past 17,000 tokens and answer the question, so the issue seems specific to my Plus account.
My Saved Memories is toggled on as well.
I rely a lot on saved memories so, I hope un update fixes this soon.
Hey there, I’ve been having this same issues. About 3-4 days ago, I noticed my memory deletion was not going through. It would delete and then come back. So, I deleted all my memories (sadly) and then it was picky with me saving memories. And now, today, every time I save a memory it will bulldoze the old one. It works perfectly fine when I create a new account, but when I start trying to add more stuff on it deletes it all. I do a lot of writing on there. I also saw (maybe related) the dev team put out an update some days ago pertaining to parents and their children’s memory on the app, and that’s about when I started getting my sync and deletion issues.
They said that they’re going to fix it, but given since they only put out maybe 6 updates a month, you kinda don’t know when that precise issue will be fixed. Funnily enough, if you wanna save something youd have to delete a previous memory, and wait like a freaking day before saving another one cause the system seems to ‘grandfather’ as in it’ll treat it like the freaking Bible, and it won’t touch. Also, I’ve had to resort to using the custom instructions lol, as an add-on to the memory. It seems to work in the mean time I guess….
