Hello,
I’ve been paying for ChatGPT Plus since June 2024, but my account only shows the free plan. Despite being charged monthly, I don’t have access to the paid features, and I’m unable to cancel the subscription because my account doesn’t recognize the Plus plan.
I’ve contacted OpenAI support multiple times, but I haven’t received any response.
I need help to:
1. Fix my account so it reflects the paid subscription.
2. Cancel the subscription if the issue cannot be resolved.
3. Issue a refund for the months I’ve been charged without access.
I appreciate any guidance or escalation to resolve this issue. Thank you!