Can't view "usage" when belonging to multiple organizations

API Bugs
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1

I belong to two organizations and I can only view “usage” on the first one I belonged to (which I created).

When I try to view usage on my second organization, I get a blank page and some errors logged in the browser (image below). Seems like a bug?:

image
image1686×1306 329 KB

2

You’ve made an interesting report that the usage problem that has hit others is specific to the data.

Or maybe due to the order in which you make requests to the data source.

Mine is now a blank rate limits page:

I get error 500; https://api.openai.com/dashboard/rate_limits, api remote address 104.18.6.192:443 (cloudflare)

{
“error”: {
“message”: “The server had an error processing your request. Sorry about that! You can retry your request, or contact us through our help center at help.openai.com if you keep seeing this error. (Please include the request ID dc73a50cbbf6a267b6f50c4e1b1e2e95 in your email.)”,
“type”: “server_error”,
“param”: null,
“code”: null
}
}

3

Have you logged the issue with help.openai.com?

It would be helpful if you could.

4

No, but I would if I could figure how to do so.

5

You can go to OpenAI Help Centre in the bottom right corner is a message icon. image click the icon and enter your issue, the bot will take your details.

1 Like
6

Thanks for that! I have logged an issue.

1 Like
7

It’s a few days later and I no longer have this issue. It might’ve been related to my second/newer organization not yet having any usage (even though it was loaded up with credits), or something. I’m not sure.