Can't add credit card payment method for the openai API

Vietnam, I can’t enter the card code

After 10 minutes, I saw that I could use the card code entry section.

Please fix this, Cannot add card information. Using the edge browser and getting this warning in console

payment-methods:1 Uncaught (in promise) Error: Failed to load Stripe.js at HTMLScriptElement. (BGLxeAFs6f.js:1:868) at HTMLScriptElement.i (index-Bby-RZcM.js:58:63231)

Hi Vinay, I looked into your account and it looks like your payment was successful a couple days after this message, so I assume all is well :raising_hands:

If not, let us know at support@openai.com!

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This is happening to me too. I’m trying to add a payment method for the API key, but the form just won’t accept my card information. I’ve already checked that my card supports international payments, so I don’t know what the problem is. I’ve tried multiple times, but I don’t know what else to do.

Do you have the dialog pre-filled with the placeholder info like shown? This is powered by cross-site scripts and requests that runs directly against stripe.com to validate a card number and its checksum digits.

Visa/MC (starting with 4 or 5) with standard digit shape would have the highest chance of success.

A few posts up in this topic, you’ll see what the number input field in the page looks like if it is broken by some privacy extension, or you wisely killing all unwanted domains with a browser’s blocker.

Ridiculous requests that go on like this for pages from the platform site.

You can try a different browser if you have no other card. Then ensure you are even in a supported country.

I was able to add a payment method, but now the problem is that I want to add funds to my credit balance, and it won’t let me even though I have sufficient funds. I’ve already checked my browser, and there’s no problem with it. Also, I am in a supported country. Can someone help me?

A post was merged into an existing topic: Billing wont load, yields error