Welcome to the developer forum,
I am sorry your experience has been a negative one, the volume of people using ChatGPT as been unprecedented.
Your issue is one I have seen before, if you can access your account via a mobile phone, but not from your PC, then one of two things is happening:
- Your phone is using your cellular providers internet and that is the cause.
- Your phone does not have the same software running on it as your PC and that is why it works.
The way to check this is :
- Try using your phone as a mobile hotspot and connect to the internet on your PC via your phones internet connection, if it works in this configuration, then you know that it is your home internet causing the issue.
- On your PC, install a new browser such as Firefox and try using that.
- On your PC, disable all VPN’s, Proxies, Antivirus software and Web defending applications, Norton AV will currently cause this issue and so will Nord VPN and some others.