Hi, It seems that I am not able to cancel subscription because there is no button to cancel. Could you please advise? [image]

Hey folks, please get in touch with our support team, https://help.openai.com , I am unfortunately not the best resource to help here as I am not part of the support team and don’t have the best context on these issues. Thanks for being patient, we will make sure you get taken care of!

Hey folks, please see this article with details: How do I cancel my ChatGPT Plus subscription? | OpenAI Help Center Reach out to our support team if you have any issues!

Do you think that I haven’t done it yet? Where you can see Cancel Plan button? I attached two screenshots

I would reach out to support, it looks like you are not on an active plan based on that screenshot.

How to reach out to support? The second screenshot that majs posted which is the same as how I see it on my account shows that our plan is active. I also have access to all plus perks.

You can get in contact with support via https://help.openai.com !

The problem with support is that they not reading chat “Not seen yet”. I have already reported this issue. Articles on the link that you’ve provided are not helpful at all

This is not the solution. So many people on discord, the OP above and me as well, are not able to cancel our subscriptions. Posting a typical solution that does not work for a major bug is not a solution and should not be marked as solved. OpenAI is not able to run a simple subscription service and …

Any updates? The clock is ticking and we haven’t got resolution yet

@SteveE just checked, your subscription is already canceled which is why you don’t see the button to cancel.

Cannot cancel subscription

ChatGPT

ismailghedamsi April 5, 2023, 3:12am 3

Have the same issue. How Am I supposed to cancel, I don’t want to have to pay another month

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Cannot cancel subscription

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