I bought a GPT4o subscription to ingest files.
Now Chat cannot read my text file. it throws unknown error occured and I cannot understand why it was working all the fine all this time.
I am in urgent urgent help on a solution and whether people are aware of this.
Status page doesn’t even show any awareness on the issue and its very irresponsible.
WHAT IS THIS unknown error? WHY is it happening? What can be done to go away?
I already cleared cookies, cache, relogged in and its still happening. Please do not suggest to me to do those.
for other file formats like . docx or if you try uploaded on Mobile App, the files will still not be processed and thrown this error message.
There is an urgent issue with file handling for GPT-4o and I want follow up on this immediately.
MTBH
3
Has this issue been resolved? I have the exact same problem and the app is singularly unhelpful.
1 Like
I am having the same issue with small .txt files. This is basically unusable for me and I am paying for it.
1 Like
knn
5
Same here. I just managed to solve it by uploading some .txt files in incognito mode on Google Chrome. Hope this helps.
1 Like
