Can‘t Login to the ChatGPT App on my iPhone


For the past few weeks, I’ve been unable to log into the ChatGPT App on my iPhone 8, despite having the latest iOS version installed. I’ve attempted to resolve the issue by reinstalling the app multiple times and restarting my phone. Attached below is one screenshot of the error message I receive when I try to log in using my email account or Apple ID. I hope someone can assist me with this issue.

Sometimes I also get the following error message: Sign in failed. The operation couldn’t be completed. (API.DeviceCheckError error 2.)

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I’m having the same problem as well whether I try to login on Wi-Fi or cellular.
I login into the Website and hear no problem

Same issue here.

Here is the response from OpenAI support regarding this exact issue:

"As much as we would like to assist you with this concern, our investigation reveals that the problem originates from Apple’s systems. This situation limits our capacity for a direct resolution.

We recommend reaching out to Apple Support for further assistance."