I can not add phone for verification. My phone number carrier seems not accepted. Country: Vietnam Carrier: Viettel Phone number: +84982****16

@OpenAI_Support CAN YOU PLEASE FIX THIS FAST??? I DON’T KNOW IF THIS IS ON PURPOSE OR IF THE VIETNAMESE GOVERNMENT IS MESSING WITH VIETTEL SO I CAN’T EVEN VERIFY TO USE CODEX

Hey everyone, Our team had a look into this issue and it seems like the issue should be resolved. If you are still facing this issue, can you please share a bit more about how we can reproduce it. Thank you!

Hi, I have the same problem. I can’t use any phone number for verification, including Viettel numbers.

not working still error: Unable to send a text message to this phone number

@OpenAI_Support Still error, please fix it and save me

any update? i met this problem recently and cant login. my other account which doesnt have plus can login fine, without requiring phone number verify what is happening here?

@OpenAI_Support Hi everyone, I am also experiencing the same issue here in Vietnam. In my case, there is no explicit error message on the screen—the system indicates that the code has been sent, but the SMS never actually arrives on my phone. Here are my details: - **Country:** Vietnam - **Carr…

Please fix this. Why are you preventing us from using the service because of such a terribly flawed verification logic?

@OpenAI_Support why can’t we just use our 2FA or email code to verify our account

Can not verify by phone number in Vietnam

Codex

NaimZawawi June 2, 2026, 7:25am 20

same here using malaysian number, cant login to codex due to sms was never send. sigh …

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Can not verify by phone number in Vietnam

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