Billing schedule suddenly changed

Hi,

This month the billing schedule has changed from monthly to annually without anyone changing anything. When the e-mail was received regarding the annual payment not being succesful the Team Plan was still on Monthly. The annual invoice was also “due January 1, 1970”. It’s also not possible to change the plan back to manually as it gives the error “There was a problem updating your subscription”. Our workspace is going to get deactivated within 2 days unless we pay the annual price which is something we’re not capable of doing. Has anyone else had this issue? Posting here to raise awareness and the support taking 2-3 days before replying.

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