Hi 
I’m using openai API from a while and I have to provide invoices to the company. Today, the list of my billing history is empty. What do you suggest.
Thank you.
Cheers,
Thiago da Palma Oliveira
Welcome to the forum.
Below this topic is Related topics, check those as they might provide a solution.
I do not use the API billing enough to know the details so can only make the noted reference.
This seems to be a side-effect of a very late round of migrating API organizations off of monthly post-paid - all invoices lost.
One would expect a final monthly bill and an attempt at charging that bill sometime after the first of the month - via new invoice.
Ensure that you have not made a simple mistake - choosing the wrong organization in the platform site, for example, and that all other balances, grants, or usage seem to still be “you”.
It is possible that loss of invoice history, which says 12 months but was longer, is a part of finally getting the internals of API billing off of Stripe and removing OpenAI from a billion dollars billed routed through a single point of failure that is extracting wealth by a merchant service decision five years ago - one could hope.
I also lost all past invoices a bit ago, but it was a result of OpenAI taking action, so cannot report independently on the status of the API platform to suggest a recent change has larger affect than just those being forced to changing billing method.
You can use organization adminstration API and the costs endpoint to get daily usage, which should correspond closely to a bill if you select a period. For a billing period and amount you do have, you can ensure a request for that same period will reconcile to similar cost (but won’t include taxes or fees).
OpenAI support has not been able to provide past copies of invoices outside of that system from prior anecdote, but regardless of scope, this account-specific need is something that needs to go through the message chatbot where you request escalation to OpenAI staff, at help.openai.com.
I can’t reproduce this on my account where the invoices show up as expected but I have forwarded it together with this similar report to the team.