I don’t know about others but I live in California.
It doesn’t matter if the system made a mistake, such as false positive on some fraud detection algorithm or whatever, the problem is that OPENAI doesn’t give explanation at all, neither do they investigate, lol.
Or better yet, find other AGI solution providers or found yourself an AGI. Their customer service is one of the worst, though they “always reply”, sometimes with the same repeated answers which does not solve the problems at all.