Trying to sign in on my premium account using the google authentication procedure. But when I log in through Google, I get the following error: Bad gateway The web server reported a bad gateway error. Ray ID: long string of numbers and letters Your IP address: IP address number Error reference n…

Hi folks – the team just deployed a fix for this issue, if anyone continues to experience issues please let us know. @Rabusek I’ll relay that to the team.

I started a chat via the intercom chat popup but says usually a day for a response…

This is not a solution that works. Please escalate this to whoever it needs to go to. Day 2 of this error and there has not being an official acknowledgement from OpenAI. Status page says everything is fine, it’s not fine. Many paid users cannot access the service they are paying for due to this is…

Same issues here bad gateway constant issue can’t solve with browser change, clearing cache etc. Need access will probably have to setup another account

Hi sg0. Answering your question: Because the status is indeed operational. It’s the delegated auth what is causing problems in first place. You can test it by registering with a new account and not using google auth. You will notice that the account works.

I have been having the same “bad gateway” issue that many others are having, and I need some help getting it resolved.

Is there any way to change an account to not use Google auth, but instead use an email and password login without creating a new account? For example, would going through account recovery/forgotten password rather than Google auth fix this bad gateway via login issue?

Hi jpv. Everyone here is in the same situation as you are, so if you ask us to “escalate to whoever it needs to go to”, we can’t satisfy your request in any way. Logan has kindly pointed us all in the right way suggesting us to open a support ticket. What we all are supposed to do now is opening o…

I currently have a support chat opened, but let me see if the support ticket thing is different. Okay, so not only is this “bad gateway” issue not getting fixed in a timely manner, this forum limits responses to three (3) posts. Seems like this is a big problem, any resolution foreseeable on an Ear…

Main benefit to the support ticket is that it gets surfaced to the team much quicker than on this forum which is intended for developers using the API. On here, I have to see a thread like this with my own eyes and flag to the team vs our tools automatically seeing it as an issue based on ticket vol…

Bad gateway on premium account logging with with Google Auth O

ChatGPT

logankilpatrick March 21, 2023, 10:18pm 288

I have passed this along to the team, they are actively looking into it. Stay tuned and sorry for the delay!

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Bad gateway on premium account logging with with Google Auth O

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