same same … same error, frustrating, google auth, paid account, manage to login from another free account. that’s does not make sense. Also encounter major issues yesterday with GPT4, it might be relate to all users using GPT4, do you guys also got access to GPT4?
I’m having the same problem. I’ve also tried to access from signing in with email and password, and with google 0auth. I still receive a 502
I’m facing the same problem in Brazil.
Bad gateway
The web server reported a bad gateway error.
- Ray ID: 7ab90b341d7c266b
- Your IP address: 2804:d4b:9aa3:aa00:d081:523d:a526:3a7d
- Error reference number: 502
- Cloudflare Location: Rio de Janeiro.
No message or public posts about this problem from OpenAI.
I opened a new account and paid for it. Now its good. I know it’s double the price, but it is worth
Same. Constant since yesterday morning. I’m also about to create multi-accounts…
Subscriber and have had the bad gateway error for two days now:
Bad gateway
The web server reported a bad gateway error.
- Ray ID: 7ab940805da52ad5
- Your IP address: xxx.xxx.52.119
- Error reference number: 502
- Cloudflare Location: Los Angeles
I’m actually located in Phoenix AZ. I tried logging in using the regular way bypassing Google Auth but because I signed up that way, chatgpt gives me an error that I can’t do this and log on using Google Auth.
Anyone know how to bypass Google Auth and sign in using an account on chatgpt?
Thanks.
Just flagged this to the team. Please try clearing cookies. FYI, this forum is not a monitored ChatGPT support channel. If you need help from our team, please open a support ticket at https://help.openai.com.
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Still down, after clearing cookies. (Plus account)
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Same issue, its a party
In Sydney
Sh*t Sucks
… and???
Doesn’t work. Cookies, incognito, other profile on Chrome, different browser - everything leads to Bad Gateway
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Me too
Bad gateway
The web server reported a bad gateway error.
- Ray ID: 7ab97118ec133464
- Your IP address: 177.**********
- Error reference number: 502
- Cloudflare Location: Dallas
@logankilpatrick mate this has NOT been resolved. Like the thousands of other people here still having this issue, clearing cookies does nothing. The root cause is steming from the account itself, as when you login on differenet networks, devices, browsers etc - it is always the same error. Please bump OpenAI as this is only effecting paid subscribers and has been down for more than two days.
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I am figuring you guys have your hands full. But there’s no ability to open a support ticket through help.openai.com
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I started a chat via the intercom chat popup but says usually a day for a response…
This is not a solution that works.
Please escalate this to whoever it needs to go to. Day 2 of this error and there has not being an official acknowledgement from OpenAI. Status page says everything is fine, it’s not fine. Many paid users cannot access the service they are paying for due to this issue.
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Same issues here bad gateway constant issue can’t solve with browser change, clearing cache etc. Need access will probably have to setup another account
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Hi sg0.
Answering your question:
Because the status is indeed operational. It’s the delegated auth what is causing problems in first place.
You can test it by registering with a new account and not using google auth. You will notice that the account works.
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I have been having the same “bad gateway” issue that many others are having, and I need some help getting it resolved.
I have passed this along to the team, they are actively looking into it. Stay tuned and sorry for the delay!
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Is there any way to change an account to not use Google auth, but instead use an email and password login without creating a new account? For example, would going through account recovery/forgotten password rather than Google auth fix this bad gateway via login issue?
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