App removed during re-review with no notification – now unable to create new apps

Hi, I’m experiencing a critical issue with the ChatGPT Apps platform.

What happened:

Submitted app for review

After first review, made changes and submitted for re-review

After 2+ weeks, app disappeared with no email or explanation

Current problem:

Cannot create any new apps

Enter app name, click Continue → nothing happens

Tested on multiple browsers, devices, and Android

Account: ChatGPT Plus plan

Is this account-level restriction? How do I resolve this?

I experience the same issue. Looking at the console I see the following error:

Uncaught (in promise) UserError: You have insufficient permissions for this operation. Missing scopes: api.apps.write. Check that you have the correct role in your organization (Owner), and if you’re using a restricted API key, that it has the necessary scopes.

But I’m set up as the owner.

Exact same thing as Goo_Park! I resubmitted about 2 weeks ago. I check the status online every day. It was under review yesterday.

I tried the AI chat for help. It suggested that I resubmit… but I can’t even start a new app for the same reasons you had … I clicked the continue button after giving a new name for the app and nothing happens.

How do I get my app back into the review queue? It is on its second round of review by OpenAI.

I think I’m hitting the same root issue, and I can confirm it’s not just about app review.

My case:

  • Submitted app → went into re-review (december!)

  • today → app completely disappeared (no email, no rejection)

  • Now I cannot create new apps either

Current behavior:

  • I can enter an app name

  • Click “Continue” → nothing happens (no UI error)

  • Tried multiple browsers and clean sessions

  • My API access works fine

  • I can use all other platform features

  • So this is NOT a general account issue

If anyone from OpenAI can check:

  • app review status

  • Apps-related permissions/scopes on the account

that would help clarify things, since support hasn’t responded yet

same issue on my side as new developer.

  • when reaching the ChatGps Apps from dashboard: Failed to load resource: the server responded with a status of 401 ()
  • when clicking on “create new app” and then “continue“: Uncaught (in promise) UserError: You have insufficient permissions for this operation. Missing scopes: api.apps.write. Check that you have the correct role in your organization (Owner), and if you’re using a restricted API key, that it has the necessary scopes.

"Same issue here. Console shows multiple 401 errors on api.openai.com/v1/dashapi/apps. Cannot create new apps and existing app has disappeared. This confirms it’s a server-side permission bug, not account-specific."

Similar issue. The app was submitted on Jan 20, was “in review” ever since, was actually tested by open AI two weeks ago, and yesterday (4/11/26) simply disappeared, can’t create a new one.

Hi all - We shipped a fix for admin dashboard yesterday. Can you please check the dashboard again to verify if this is still an issue?

Thank you. Yes it is fixed. Back to the “in review” status, very exciting.