We have been using OpenAI API successfully for months, but today when we access the page, it shows cloudflare’s block page (below). Our server’s ip is 47.57... Cloudflare Ray ID: 826bc14afc9804d7 Please help! Our users are waiting.

Brother, I have tested it and it turns out that the IP is blocked. Just change the IP and it will be fine. I don’t know what server you are deploying on. Many VPS IPs are not working now.

I am using Vercel Edge functions to make my requests so unfortunately I don’t think I have much control over this. Will wait for input from Open AI what the recommended approach should be for this.

Same problem. Yesterday everything was still fine. Now permission denied error.

Same problem, i am sure the ip is blocked. it’s wroking fine yesterday

I have same problem Sorry, you have been blocked</h1> <h2 class="cf-subheadline"><span data-translate="unable_to_access">You are unable to access</span> api.openai.com</h2> and seems the ip got blocked

If you are getting this error, then some part of the Cloudflare location protection system thinks you are in an unsupported country, either due to a VPS, Proxy or actually being in an unsupported country.

Thanks for the follow up @Foxalabs . Is this the updated list for supported countries ( https://platform.openai.com/docs/supported-countries )? We block access to our application from non-supported countries and I checked with one of our users who is currently having issues and they seem to be locate…

cloudflare and api - blocked… what to do ?

There could be some users who are on mobile devices on the edges of cities that border unsupported locations and there are at least some users who are not fully truthful about their location and may be using a VPN… there are also false positives, a combination of those could be your users with issue…

API access failed (showing cloudflare block page)

API

zhuang32167 November 16, 2023, 5:32am 12

Same problem here. IP blocked by openai. Can someone help?
Cloudflare Ray ID: 826d50b5206cc376

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API access failed (showing cloudflare block page)

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