Access denied - Error 1020

I am getting this message when Im trying to access or download CHATGPT. How can I solved?

“You do not have access to chat.openai.com.The site owner may have set restrictions that prevent you from accessing the site. I got an error when visiting chat.openai.com/auth/login

Error code: 1020
Ray ID: 78acdb976f8fe1db
Country: US
Data center: ord02
Timestamp: 2023-01-17 05:58:12 UTC

10 Likes

Only God Know ma friend

2 Likes

Got the same issue. Waiting for an answer!

3 Likes

I got an error when visiting chat.openai.com/.

Error code: 1020
Ray ID: 78c2718ffdbe7c9e
Country: US
Data center: lax06
Timestamp: 2023-01-19 20:50:36 UTC

Got the same issues, have tryed from home and office…

If you’re using VPN service. Turn it off, and try without it. It might be the one causing you not to access the site.

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All of these 1020 errors messages are generated by Cloudflare.

There could be many reasons for being flagged and blocked by Cloudflare.

For example, if you are using TOR, it is possible that OpenAI has configured Cloudflare to block TOR end points. It is also possible your are trying to access OpenAI from a blocked country or domain. It is also possible that you are using a proxy server (or VPN) to avoid geo-ip restrictions and Cloudflare has detected this (assuming OpenAI has this type of strict policy in place). There are many other potential reasons you have been flagged by Cloudflare.

At the present, OpenAI is seeing “exponential growth” due to being at the top of the news cycle in the media.

I would guess that OpenAI has configured or constructed Cloudflare to error on the side of being more restrictive and so it is also possible you are being falsely flagged for reasons we could only guess.

It’s unlikely that contacting OpenAI or Cloudflare will resolve the 1020 error, but your best bet is to do more research here:

https://support.cloudflare.com/hc/en-us/articles/360029779472-Troubleshooting-Cloudflare-1XXX-errors#error1020

See also:

https://community.cloudflare.com/search?expanded=true&q=1020

https://community.cloudflare.com/t/community-tip-access-was-denied-error-code-1020/66439

2 Likes

Thanks, that fixed it for me

1 Like

Can you whitelist my work`s VPN in cloudflair. According to the support article, only the administrator on your side can do it:
You do not have access to chat.openai.com.

The site owner may have set restrictions that prevent you from accessing the site.
I got an error when visiting chat.openai.com/.

Error code: 1020
Ray ID: 78e0ec3e3d4f5479
Country: CA
Data center: yyz01
IP: 165.1.255.176
Timestamp: 2023-01-23 13:37:13 UTC

same here how can i fix it

I got an error when visiting chat.openai.com/.

Error code: 1020
Ray ID: 78e178972b5d9e46
Country: SG
Data center: sin07
IP: 51.79.156.13
Timestamp: 2023-01-23 15:13:02 UTC

1 Like

I have the same issue

Error details

Provide the site owner this information.

I got an error when visiting chat.openai.com/auth/login.

Error code: 1020

Ray ID: 793dae9f0b8b3575

Country: PL

Data center: waw02

IP: 145.239.27.247

Timestamp: 2023-02-03 19:48:05 UTC

1 Like

I have to use a VPN cause it is not supported in my region. I fixed this problem by switching nodes and change the routing mode to global in v2ray.

4 Likes

please help me :two_hearts:

  • Ray ID: 794839649dad7cd1
  • Timestamp: 2023-02-05 02:30:27 UTC
  • Your IP address: 93.179.113.26
  • Requested URL: chat.openai.com/
  • Error reference number: 1020
  • Server ID: FL_447F17
  • User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.0.0 Safari/537.36
1 Like

See this post earlier in this topic for help:

1 Like

the same with you
same error

same errors

got same error with code 1020:

** Access denied

You do not have access to chat.openai.com.

The site owner may have set restrictions that prevent you from accessing the site.

  • Ray ID: 7962e4c0f8adf5af
  • Timestamp: 2023-02-08 08:11:15 UTC
  • Your IP address: 2400:8902::f03c:91ff:fe75:ea85
  • Requested URL: chat.openai.com/
  • Error reference number: 1020
  • Server ID: FL_22F365
  • User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.0.0 Safari/537.36**

VPN is the culprit! I just turned it off and all is well.

3 Likes

Hello,

We got the same issue, error code 1020 accessing different computers in our school Network.
Can you please whitelist us?

Access denied
You do not have access to chat.openai.com.
The site owner may have set restrictions that prevent you
from accessing the site.
Ray ID: 798eabea2e59822c
Timestamp: 2023-02-13 15:42:01 UTC
Your IP address: 3.239.171.203
Requested URL: chat.openai.com/
Error reference number: 1020
Server ID: FL 413F350
User-Agent: Mozilla/5.0 (Macintosh: Intel Mac OS X
10 15 7) AppleWebKit/537.36 (KHTML, like Gecko)
Chrome/109.0.0.0 Safari/537.36

2 Likes

The sanme issue, can anyone help

Access denied

You do not have access to chat.openai.com.
The site owner may have set restrictions that prevent you from accessing the site.

  • Ray ID: 799499c92a1a7e5f
  • Timestamp: 2023-02-14 08:58:13 UTC
  • Your IP address: 23.105.194.105
  • Requested URL: chat.openai.com/
  • Error reference number: 1020
  • Server ID: FL_445F71
  • User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.0.0 Safari/537.36 Edg/110.0.1587.41
1 Like