All workspace settings are greyed out in Teams membership

We have a strange issue, we just sign up our firm to use ChatGPT teams, but when we go to manage workspace and go to settings, all settings are greyed out and we can disable anything in there. Support has been zero help at all. We try different web browser, different computers and networks and still everything is greyed out.

My understanding that the team subscription for business should have the option to change those settings.