I’ve been trying to figure out why my files will not upload for approximately a month now. On the verge of removing my account. I used to upload with zero problems, then suddenly no file type would work. “.txt, .png, .pdf, .docx, etc.” Even screenshots stop at ~66% loaded as shown in the image. I was messing around with the API approximately the same time this happened, but couldn’t image why it would cause this issue. During this time I was programming in Juypter Notebook with Python and attempting to load the API into the notebook. After it not working I just stopped attempting to use it.
Soon after (but not certain there’s any correlation) I started having issues with the files uploading in my chatgpt account.
I’ve attempted to contact support multiple times through their chatbot and each time it indicated they would contact me via email within a few days. I’ve requested help multiple times and they still haven’t sent me any messages. It’s been nearly a month.
Anyone have a solution or how to talk to an actual person to solve this issue?