After submitting query to ChatGPT, can't scroll at all

I am using ChatGPT 4 in Vivaldi in OS X 14.4:

Vivaldi 6.6.3271.53 (Stable channel) (x86_64)
Revision 9bc0253dc7c6d57292697b26e13e6579916e51bf
OS macOS Version 14.4 (Build 23E214)
JavaScript V8 12.2.281.23
User Agent Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.0.0 Safari/537.36
Command Line /Applications/Vivaldi.app/Contents/MacOS/Vivaldi --flag-switches-begin --flag-switches-end --restore-last-session --disable-smooth-scrolling --save-page-as-mhtml
Executable Path /Applications/Vivaldi.app/Contents/MacOS/Vivaldi
Profile Path /Users/username/Library/Application Support/Vivaldi/Default
Linker lld
Variations Seed Type Null
Active Variations f38ef081-ca7d8d80

After I submit a query into ChatGPT 4 and press enter, I get a response but can’t scroll up or down if the response is long. When I click on the scroll bar on the right, it is not responsive. Pressing the up or down arrows on the keyboard does not result in any response. The only remedy is to hold down shift and force refresh the page to be able to scroll up or down to read the response to the query that was submitted.

Has anybody managed to find a workaround for this phenomenon?

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See related bug discussion by searching for “Is anyone else suddenly lacking keyboard scrolling (PGUP/PGDN/HOME/END)?” (I can’t post direct links yet).

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I was never able to find a fix and cancelled my subscription. I doubt OpenAI is reading these messages as nothing has been done about the many complaints on this issue.

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have the same issue, can’t fix it

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I’ve found a workaround for the scrolling issue . If you can’t scroll up or down , try this: press the Tab key and the Up Arrow key together. This will highlight the “Share Chat” button (used to share the link of the chat). Once it’s highlighted, the scrolling functionality should start working again.

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Pressing Tab and Arrow keys is working. Also Scroll width should be increased, its contrast should be higher so people with vision problems can also use it properly apart than aesthetics.

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That’s awesome. It works!. Thanks!!

worked; you the bomb, ramsyrafik!!! :smiley:

I have the same problem on my iPhone for many months. No solution. It is a feature engineered on purpose to annoy people.

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OMG, please this! Whoever designed that skinny scroll bar needs to take a remedial GUI design course! Try grabbing that thing on a touch pad!

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I would like to bye you a beer. Thank you so much for posting the workaround!

Awesome ! Thanks for the solution.
I can’t explain how frustrating and irritating it is to not being able to scroll.

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Yups. It works. Thank you very much.

Didn’t understand, I got the same problem from safari app on iPhone. Can you please suggest some help

chat got on my Safari can’t scroll down. even clearing cache and the tab button couldn’t soft the problem. :smiling_face_with_tear:

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Im on my iPhone and I can’t scroll down either, how can we fix this

I am on Mac and suddenly I can’t scroll at all. Any suggestions? I tried the tab, up-arrow trick and this did nothing.

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Will Venmo 5$ if anyone can figure this out for me I swear.

That trick does not work for me, now (Oct 8, '24). The “Share” button is highlighted after hitting the key combo. But nothing else happened–can’t scroll down the content pane on the right, nor the topic pane on the left.

3 Likes

im having the same problem